Questions To Ask

Questions To Ask2018-08-28T12:44:14+02:00

Questions to ask the supplier (before buying):

How do I decide on a supplier?
You want to find a supplier who has been trained and has the required experience fabricating and installing the product. Not just supplying cheap PVC just to make a buck.

Do you do the fabrication locally?
Be wary of suppliers who simply import pre-fabricated products (i.e. a product made to order) as these suppliers are just putting a markup on the product and reselling it to you. You might as well import the product yourself as these suppliers add no value to the product.

Ask the supplier if he can send you contact names and numbers of people who have purchased from them.
You also want to find a supplier with reference sites with product that have been installed for at least 3 years. Phone these suppliers for an honest, unbiased opinion. You don’t want details for demo sites that have been installed by agents or reps trying to sell the product as they will offer a biased opinion.

Do your research on the supplier.
Ask for the suppliers VAT number or use the company name to do a search on the SARS efiling website. Visit On the SARS eFiling homepage, select VAT VENDOR SEARCH from the drop down menu.
Is the supplier registered with CIPRO (as required by SA Law)? Ask for the suppliers company registration number. Visit to determine if the supplier is registered with CIPRO.

Ask the supplier if he can send you product samples?
This is the best way to compare the quality of the end product. A fabricating supplier will have samples of all products advertised on their website, so you should receive this in a few days.

Ask to see the terms of the warranty.
Be wary of companies that do not disclose the full contents of their warranty. Many extruders from Eastern countries produce an inferior, cheap alternative. You cannot risk just taking their word for it.

Ask for technical info.
Do your homework and ask about installation methods, soil conditions, reinforcing, gates and welding, co-extrusion. You will soon realise if you are dealing with an expert.

Common Questions about the product:

How strong is the PVC?
Fendeck’s PVC fencing is 5x the strength and 4x the flexibility of wood. Wood would break at a point, but PVC will keep on bending. Even a car reversed up against the fence will most often not damage the fence or the car.

How durable is PVC fencing in harsh coastal conditions and against insect attacks?
PVC does not rot (wood) or corrode (aluminium and steel) and is the perfect solution for harsh coastal conditions where maintenance is on going and replacement costs are increasing.

Can I paint my PVC?
Fendeck do not recommend painting your PVC fence. However, there are paints available, should you wish to change the color of your PVC fence, but painting will void the warranty. Fendeck’s PVC products are engineered to retain their beauty and good looks throughout their lifetime.

How do I clean my PVC fence?
Depending on the level of dirt, you can wash the fence clean with the garden hose, or clean by hand with a soapy solution and soft bristle brush or a soft cloth.

Will my PVC fence go yellow, brittle or start chalking?
Fendeck’s PVC fencing will not brittle or go yellow, as with many cheaper, alternatives available on the South African market. Chalking (i.e white powder on the surface) is the deterioration of the PVC surface which is common for most low quality PVC products such as gutters, downpipes, PVC chairs and tables. All PVC products will chalk over time, but the superior grade of TiO2 used in Fendeck’s products, the chalking is kept to a minimum.

Will a weed eater damage the PVC fencing?
A weed eater will not damage the PVC fencing if used correctly to cut the grass around the base of the post and fence.

How do I glue on the post caps and picket caps?
Apply a generous amount of PVC glue/PVC Weld to both surfaces. The PVC glue off the shelf, commonly used by plumbers is ideal.
Tip: Roughen the 2 surfaces with a course sand paper for a long lasting bond.
Tip: Be extra careful not to mess any PVC glue onto any area not being glued. If you do mess accidently, wipe off immediately.

Where should I store my PVC fencing while I prepare the holes?
PVC can scratch easily, so store PVC on any non-scratch surface i.e. the grass or strips of wood.

What if I need to cut the PVC? PVC can be cut easily with any fine tooth hand saw. Tip: Measure twice, cut once.

Will my dog chew the fence?
Yes, your dog may chew and damage the PVC fence. PVC is non-toxic, unlike painted and treated timber. Any damaged PVC can however be replaced easily.


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